Do you have your own factory?
Yes, we own a factory that directly supplies all of our products. We welcome clients to visit our production facility to see our processes firsthand.
Can I order samples? What is the lead time?
Yes, samples are available. In-stock samples are delivered within 1 week, while customized designs typically take 2-3 weeks depending on complexity.
Do you support OEM or ODM services?
Absolutely. We offer full OEM/ODM solutions. Send us your design specifications, and our professional design team will help bring your vision to life.
What are the standard payment terms?
Our standard terms are a 30% T/T deposit before production begins, with the remaining 70% balance due before shipment.
How is product quality ensured?
Our factory is ISO9001 certified and has passed rigorous Quality Assurance Factory Assessments (QAFA) from major global retailers. We perform strict quality control on every batch.
What certifications do your products hold?
Our cookware complies with international food safety standards including LFGB, FDA, CE/EU, and CIQ to ensure safe usage for all markets.