Does your company have its own factory?
Yes, we own a factory that directly supplies all of our products. You can learn more about us in the company profile. We also welcome you to visit our factory anytime.
Can I order samples? How soon can I receive them?
Yes, you can order both regular and customized samples. For in-stock samples with our own design, you can receive them within 1 week. For customized samples, it typically takes within 2-3 weeks.
Can you accept OEM or ODM orders?
Yes, we offer both OEM and ODM services. Please send us your design, and we will collaborate with our professional designers to provide you with a solution.
What are your payment terms?
Our payment terms are 30% T/T deposit before production, with the remaining 70% due before shipment.
How do you ensure the quality of your products?
Quality is our top priority. Our factory is ISO9001 certified and has passed Quality Assurance Factory Assessments (QAFA) for major global retailers. We can also provide samples for quality testing.
Can I customize the logo on the cooking pot?
Yes, we accept custom logos. You can provide your logo design, and we will apply it to the product according to your requirements.