Frequently Asked Questions
Are you a factory or a trader?
We provide production, R&D and design, with our own industrial park of 80,000 square meters and more than 400 production staff.
How is your quality?
Products sold domestically have passed 3C and safety regulations; products sold abroad have passed CE, Rohs, FCC, ETL, CB and other certifications.
What is the lead time for custom products?
In-stock products are shipped within 36 hours; customized products will be shipped within 25-45 days depending on specific requirements.
Can you provide customized services?
Yes, we provide customization services for logos, color boxes, and other specific requirements provided by the customer.
What is the minimum order quantity (MOQ)?
The minimum order quantity is 1000 pieces for one model per size.
What are your payment terms?
We accept T/T or LC. Usually, we prefer T/T 30% deposit and 70% balance after goods inspection before shipment.
Irmos Homes
