1. Can I customize the cookware set?
Yes, we offer comprehensive customization services including custom logos, colors, and specific designs to meet your brand requirements.
2. What is the minimum order quantity (MOQ)?
The minimum order size for a custom set is typically 200 sets. For standard configurations, please contact us for details.
3. How long is the production lead time?
Generally, the production and customization process takes about 4-6 weeks, depending on the order complexity and quantity.
4. Are samples available before placing bulk orders?
Yes, we provide samples for quality inspection. Sample fees are refundable once the bulk order is officially confirmed.
5. Is the cookware material safe and durable?
Absolutely. Our cookware is crafted from high-quality stainless steel (such as Grade 201), ensuring safety, durability, and excellent cooking performance.
6. What should I do if there is a quality issue?
We maintain strict quality control. If you encounter any issues, please contact us within 2 days of receipt, and we will provide a timely solution.